eCampus - West Virginia University

Announcements

Announcements


eRS is unavailable

eCampus Request System (eRS) is unavailable due to issues with the server. ITS subject matter experts are working on identifying and resolving the issue. Sorry for the inconvenience this may have caused. We appreciate your patience.

Any questions should be directed to ITS Help Desk at 304-293-4444.

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eCampus will be down 5 p.m. July 21 to noon July 23 for system upgrade

The eCampus system will be unavailable from 5 p.m. July 21 to noon July 23 for an upgrade of the underlying hardware. If the work is finished earlier than anticipated, the system could be available before noon. Instructors, please adjust any assignments, tests and discussions to avoid the maintenance window.

ITS apologizes for any inconvenience this planned outage may create and appreciates your patience.

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Faculty Only: Fall 2017 courses are available in eCampus

Fall 2017 course shells are available in eCampus. Instructors will have access to courses but students will not be able to access Fall courses until the start date, as set in STAR. 

Just a reminder that faculty will no longer need to submit copy content through the eCampus Request System (eRS).

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Photo roster available in eCampus starting this summer

You asked for it: Photo roster available in eCampus starting this summer

Instructors no longer have to request a class photo roster from Mountaineer Card Services for the courses they teach. Starting with summer 2017 sessions, eCampus courses will contain a roster that displays the official Mountaineer ID photo of enrolled students and their username.

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eCampus users: DON’T install OneClass Chrome extension; it’s a phishing scam

Faculty and students who use eCampus should NOT install a OneClass Google Chrome browser extension because it is a phishing scam aimed at stealing your personal information and manipulating eCampus features to email classmates.

The OneClass extension is a security threat because it will prompt you to log into eCampus using your WVU Login username and password. Those credentials are then captured and sent to a third party. The plug-in will then email all students in a class, encouraging them to also install the plug-in. Those mails begin with, “Hey guys, I just found some really helpful notes for the upcoming exams ...” 

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Qwickly and VoiceThread

Please be aware that Qwickly is once again available in eCampus. You will recall that we disabled this feature in early December when the vendor identified a bug that was causing our eCampus system to slow and/or crash. The eCampus team has tested a newer, stable version over winter break and installed it.

Qwickly lets you perform the same task for all selected courses simultaneously, including sending messages and uploading content. You can continue to send messages to students through their courses in eCampus. Qwickly just provides the ability to send the messages to multiple courses simultaneously.

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Regularly Scheduled Sunday Maintenance

The following maintenance is regularly scheduled for every Sunday:

*During system maintenance courses may become accessible for short periods of time. However, regular access will not be guaranteed in any eCampus Institution until after noon on Sundays unless otherwise posted.

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Enabling Mixed Content

There are some features in eCampus which will not function or display properly without enabling mixed content in the browser (Internet Explorer, Firefox, Safari) you are using.

Some of the examples a user may see within eCampus when mixed content needs to be enabled are:

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Configuring Internet Explorer 10 for eCampus

Users running Internet Explorer 10 will notice eCampus does not display properly and produces an error message in the Browser Check. To configure Internet Explorer 10 to work with eCampus, users must enable Compatibility View on the eCampus homepage prior to logging in. This is only necessary for Internet Explorer 10. To find out what version of Internet Explorer you are using, click the “Help” tab, and then click “About Internet Explorer.” Please follow the steps below to enable Compatibility View.

For complete instructions please refer to Configuring Internet Explorer 10 for eCampus document.

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