eCampus - West Virginia University

Announcements

Announcements


Download WVU eCampus mobile app now on iOS and Android devices

Students and faculty can now use WVU eCampus on mobile devices by downloading the Blackboard Mobile Learn app through their App Store or Play Store.

Students can get full access to course information directly from mobile devices. Designed specifically for the iOS and Android platforms, the app lets students check grades and assignments, view documents, create discussion and blog posts, and much more. Instructors can post announcements, view class rosters and perform other tasks.

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eCampus POC (Point of Contact) of the Year

We are pleased to announce that the eCampus POC (Point of Contact) of the Year for 2015-16 is Li Jin, who has held this position with the College of Human Services and Education for the past three years. The POC position is critical to the eCampus mission of providing excellent customer service to faculty and students. The outstanding POC goes above and beyond his or her duties to ensure that faculty and students receive timely and effective assistance. 

As POC of the Year, Li Jin will attend the Blackboard World 2016 Conference in Las Vegas at Venetian|Palazzo July 12-14. This award is valued at more than $2000, and provides the opportunity to learn more about the core learning management system behind eCampus and network with other universities that use it. Li will share conference highlights during the August POC meeting.

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Windows 8 and eCampus

Many users have returned this semester with computers running Windows 8.  Although eCampus (Blackboard Vista) is not designed to support Windows 8, our initial testing indicates that  eCampus is accessible through Windows 8 with a few minor changes to the user’s computer.  eCampus staff will continue testing Windows 8 with Blackboard Vista and keep you informed of any pertinent compatibility issues.  A document outlining the changes necessary to access eCampus can be found here.

If you have any questions, please contact the OIT Service Desk at 304-293-4444.

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eCampus upgrade, bug fixes scheduled for 8 a.m. May 11 until 5 p.m. May 12

An eCampus upgrade set for May 11-12 will fix bugs and improve the functionality of the Discussions feature. Instructors and students will see a maintenance message in eCampus from 8 a.m. May 11 until about 5 p.m. May 12 during this important upgrade. When this work is complete, users will be able to view Forum descriptions on the Create Thread page and navigate between threads without having to return to the main Discussions page. This work also will fix some bugs, including one that has prevented users from embedding YouTube videos through Mashup tool and another that has affected the ability to print Student Grade Reports and Discussion Forum threads.

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eCampus will be down 8 a.m. May 10 to 5 p.m. May 11 for upgrade

The eCampus system will be down 8 a.m. May 10 to 5 p.m. May 11 for an upgrade that will improve security and give instructors several new features, including “receipts” that provide time, date and other information about student submissions. If the work on eCampus is completed earlier than anticipated, the system could be available before 5 p.m. ITS apologizes for any inconvenience this planned maintenance may create and appreciates your patience. Please direct any questions to ITSHelp@mail.wvu.edu.

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Turnitin Service Alert

Planned Turnitin Maintenance: Saturday January 7, 2017
7am – 3pm PST / 3pm – 11pm GMT / 2am – 10am (Sunday 8) AEDT (click here for your local timezone).

Turnitin will be undergoing essential maintenance and will be unavailable.

Where applicable, please be aware no submissions or grading will be possible during this time. We therefore advise that submission deadlines be set outside of this maintenance window.

Please follow @TurnitinStatus for the latest updates.

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eCampus Unavailable - Sunday, January 15th from 7 AM to Noon during regular scheduled maintenance

eCampus will not be available on January 15th from 7 AM until Noon during regular scheduled maintenance time while Information Technology Services conducts important maintenance and upgrades. ITS apologizes for any inconvenience this outage may cause and appreciates your patience. Any questions should be directed to the Service Desk at 304-293-4444 or ITSHelp@mail.wvu.edu.

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Typical January eCampus upgrade delayed until May by discovery of glitch

Information Technology Services will delay the next software upgrade of the eCampus system until the end of the spring semester in May because our teams have discovered a problem with the product.

We identified a major bug that Blackboard company cannot correct in time for us to test their solution and deploy it with confidence in January.

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eCampus fix appears to be holding; system performance is stable

ITS teams have been monitoring eCampus throughout the day and have seen no problems with system performance. We believe the disabling of the Qwickly feature has resolved the slowness we were experiencing, so we will keep it turned off until further notice. 

Qwickly has provided a fix for the bug in their system. However, ITS will need time to test before we deploy it. We will let you know when we are ready to reactivate that feature. Among other things, Qwickly lets instructors send messages to multiple courses simultaneously. Faculty can still send messages to students through their courses in eCampus without this feature.

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