Only one browser is required to access eCampus. However, it is wise to have at least
two ready to go at any one time in the event the primary browser fails. In Windows
systems, it is recommended to have Internet Explorer, Firefox and Chrome operational.
For OS X (Mac) systems, Safari, Firefox and Chrome are recommended. These browsers
may be downloaded from the icons below. The supported technologies statements are
specifically relevant to WVU eCampus.
Explorer 11 1
Explorer 10 1
Explorer 9 1
(Final Release Channel) 2
|Windows 7 (32-bit)||Supported||Supported||Supported||Supported||Supported|
|Windows 7 (64-bit)||Supported||Supported||Supported||Supported||Supported|
|Windows 8 (32-bit)||Supported||Unsupported by Microsoft||Unsupported by Microsoft||Supported||Supported|
|Windows 8 (64-bit)||Supported||Unsupported by Microsoft||Unsupported by Microsoft||Supported||Supported|
NOTE: Starting with Firefox Version 52 (released in March 2017), Firefox has limited support for plug-ins. The Windows 64-bit version of Firefox 52 ESR only supports the Adobe Flash and Microsoft Silverlight plugins. Please choose the Windows (32-bit) download here that supports Java NPAPI plugin.
|Operating System||Chrome 3||Apple Safari 6.0||Apple Safari 7.0||Apple Safari 8.0||Mozilla Firefox (Final Release Channel) 2|
|Mac OS X 10.8 Lion 4||Supported||Supported||Unsupported by Apple||Unsupported by Apple||Supported|
|Mac OS X 10.9 Lion||Supported||Unsupported by Apple||Supported||Unsupported by Apple||Supported|
|Mac OS X 10.10 Yosemite||Supported||Unsupported by Apple||Unsupported by Apple||Supported||Supported|
1Internet Explorer is only supported in Standards Mode.
2Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing. Learn 9.1 Q4 2015 was tested with Firefox 31+
3Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing. Learn 9.1 Q4 2015 was tested with Chrome 36+. Google Chrome versions 42+ do not support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. eCampus doesn't support these browsers for use with the multiple-file upload interface, or embedded media that require NPAPI plug-ins for viewing.
4Note on OSX 10.8+ Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet - this is a one time action on the part of the user.
NOTE: If you have the latest update for Firefox, Internet Explorer or Chrome, you may find that the eCampus browser check gives a red X for the general checkup, even when all items on it are green. Do not worry about it, there is often a delay between the release of a new browser version and its inclusion in the browser checker.
The following technologies are not supported in eCampus:
Blackboard strives to make all its products as accessible as possible. JAWS 14 and 15 were used during accessibility testing of Learn 9.1 October 2014.
JRE version 7 is the recommended version for features that depend on it. JRE version 8 may work, but could result in unexpected behavior.
On Apple Mac OS X, Google's Chrome browser does not support Java 7 because of incompatibilities
between 64-bit Java and 32-bit Chrome. Firefox and Safari browsers do not have
this limitation on Mac OS X. Users of the Chrome browser on Mac OS X must configure
Java 6 support.