Collaborate Ultra, a new and improved version of the tool many instructors are currently using, will be piloted during the spring 2019 semester after a 24-hour eCampus upgrade scheduled to run from 12:01 a.m. to 11:59 p.m. Wednesday, Jan. 2.

Collaborate Ultra will benefit both students and instructors with:

eCampus will be unavailable for 24 hours starting at 12:01 a.m. Wednesday, Jan. 2 for an upgrade that will fix some bugs and add or improve several features. Enhancements include:

Details on these features are available at https://ecampusinfo.wvu.edu/files/d/c0757189-4707-46e2-99c2-fc8c9232bc2f/9-1-q2-2018-features.pdf.

Also, remember that you no longer need to submit copy content through the eCampus Request System (eRS).

Faculty should continue to use the eRS system for:

Using the Course Availability tool in eCampus, instructors may now open their courses to students as many as seven days before the official start date indicated in STAR. Faculty who don’t want courses opened early may choose not to use this feature. Instructions are at  Course Availability. 

Previously, and at the request of the Faculty Senate, all courses were opened to students three days before the STAR date. ITS worked with Blackboard on customization to offer faculty this option. As part of the collaboration, WVU Online provided funding to support the change.

Also, remember that you no longer need to submit copy content through the eCampus Request System (eRS).

Faculty should continue to use the eRS system for:

Some iPhone and iPad users may not be able to log into the Blackboard mobile app (eCampus) using push notifications from the Duo Mobile app. If you have this problem, use the passcode option. Just open the app and tap the key icon to generate a one-time numeric code to complete your login. Detailed instructions are online.

Direct additional questions to the ITS Service desk at (304) 293-4444 or ITSHelp@mail.wvu.edu, or submit a ticket here.

Instructors: The latest version of Apple’s Safari web browser returns "failed to submit assignment" errors when students submit work to eCampus. Until the issue is resolved, please advise your students to use Firefox or Google Chrome for online coursework. 

If you have any questions, please contact ITS Service desk at (304) 293-4444, email ITSHelp@mail.wvu.edu or submit a ticket here.

PROVE IT's YOU: 

FACULTY: You’ll soon be required to use two-factor authentication to prove your identity when logging into secure systems. Download the free Duo Mobile smart phone app from your app store, then activate your account by visiting login.wvu.edu, clicking “My Login” and following the steps. If you don’t have a smart phone, contact your supervisor or ITS about hardware alternatives. twofactor.wvu.edu.

Students will be unable to submit Turnitin assignments, and instructors will be unable to grade submitted documents from 11 a.m. to 7 p.m., Tuesday, July 10.

Turnitin is a cloud-based application, and the vendor determines when to make performance improvements and update hardware. Instructors who rely on Turnitin may want to adjust deadlines that had been set for July 10.

You asked for it: Photo roster available in eCampus starting this summer

Instructors no longer have to request a class photo roster from Mountaineer Card Services for the courses they teach. Starting with summer 2017 sessions, eCampus courses will contain a roster that displays the official Mountaineer ID photo of enrolled students and their username.