Please direct questions to 304-293-4444 or submit a ticket to the eCampus team.

There has been a licensing change with Respondus Monitor that eliminates student fees, registration costs and departmental charges that were previously associated with this product.

If you’re not familiar with it, Respondus Monitor builds upon the power of Respondus LockDown Browser®, using a student's webcam and industry-leading video analytics to prevent cheating during non-proctored exams. It is the most cost-effective, scalable and student-friendly system for online proctoring at any time day or night, without pre-scheduling.

Please direct questions to 304-293-4444 or submit a ticket to the eCampus team.

eCampus access is not guaranteed during our regular Sunday maintenance, 3 a.m. – noon. See all planned maintenance.

There are some features in eCampus which will not function or display properly without enabling mixed content in the browser (Internet Explorer, Firefox, Safari) you are using.

Some of the examples a user may see within eCampus when mixed content needs to be enabled are:

PROVE IT's YOU:

FACULTY: You’ll soon be required to use two-factor authentication to prove your identity when logging into secure systems. Download the free Duo Mobile smart phone app from your app store, then activate your account by visiting login.wvu.edu, clicking “My Login” and following the steps. If you don’t have a smart phone, contact your supervisor or ITS about hardware alternatives. twofactor.wvu.edu.

ITS must perform emergency maintenance on eCampus at 11 p.m. Wednesday, June 19 (tonight) to ensure continued stability of service. We expect the work to be completed by 11:30 p.m. You will NOT be able to log in during this time. We appreciate your patience with this planned outage. 

If you have problems logging in after the work is complete, please try clearing your browser history, then closing and relaunching the browser. If that fails, try rebooting your device. This resolves most issues.

The end-of-semester upgrade of eCampus has been completed ahead of schedule. The system is now available for use. 

eCampus will be unavailable for 24 hours starting at 12:01 a.m. Thursday, May 9, 2019, for an upgrade that will fix some bugs and add or improve several features.

ITS and Blackboard recommend that you stop using Internet Explorer with this eCampus update. Blackboard has indicated it will not resolve issues reported with that browser and recommends using Microsoft Edge, Google Chrome, Firefox or Safari.

Instructors: The latest version of Apple’s Safari web browser returns "failed to submit assignment" errors when students submit work to eCampus. Until the issue is resolved, please advise your students to use Firefox or Google Chrome for online coursework.

If you have any questions, please contact ITS Service desk at (304) 293-4444, email ITSHelp@mail.wvu.edu or submit a ticket here.