The Service Desk provides first-level support to faculty, staff, students and
other University help desks to investigate, resolve and prevent problems with
ITS-supported systems and applications.
Toll Free: 1-877-327-9260
The only plug-in required to use eCampus is Java. However, other plug-ins may be required to view certain content items displayed in eCampus. All of these tools are downloadable through their corresponding icon.
A java installation on eCampus users' machines is required to maximize eCampus functionality. Before installing Java, make sure the system type (32 v. 64 bit) and OS (Windows v. Mac) are noted so the correct Java versions are installed.
The Computer and Internet Browser Configuration page describes how to optimize a system and browser for eCampus use.
Certain eCampus functionality can trigger a pop-up window. If one is not appearing and it should, you need to disable your browser's pop-up blocker.
Browsers may require users to address security notifications regularly to fully utilize eCampus tools requiring Java. This document explains how to change this setting in a browser to allow mixed content and minimize inconvenient notifications.