eCampus - West Virginia University

Collaborate Ultra

Blackboard Collaborate Ultra is a web conferencing platform designed specifically for education. With comprehensive tools and capabilities, Collaborate Ultra allows users to engage in the virtual classroom as if they were meeting face-to-face. Collaborate with the Ultra experience opens right in your browser, so you don't have to install any software to join a session. Be sure that you are using Google Chrome, or Firefox for the best experience.


Service & Support

Through our Collaborate license agreement, our customers receive 24/7 support from Collaborate. We ask that users visit the Knowledge Base first and then if additional help is needed, please call their toll-free number or Submit a Ticket directly at the site given below.

If a user does not receive sufficient support from Collaborate or there appears to be a connection problem between Collaborate and WVU eCampus then they need to log a ticket with the ITS Service Desk.